Support

Account help, chart packs and subscriptions, something on the chart that looks wrong, or a feature you wish existed. Write to us here and we answer by email, usually within a day.

Include the chart area and the time if it is about data. Nothing you type here is published.

Before you write

Purchases and refunds
Subscriptions and chart packs are billed by Apple. Refunds are requested through your Apple account at reportaproblem.apple.com; we can't issue them, but we can fix an entitlement that didn't arrive.
Lost password
Tell us the email on the account and we will help you back in.
Privacy
How we handle your data is in the Privacy Policy. Privacy requests can be sent through this form too.